Privacy Policy

Belle Mare Car Hub - your data, your rights, and our responsibility.

1. Introduction

This Privacy Policy explains how Belle Mare Car Hub ("we", "us", "our") collects, uses, shares, stores, and protects personal data when you use bellemarecarhub.com, compare car rental offers, contact us, or complete a booking through our car rental aggregator service.

We provide an online comparison and booking interface for car rental offers in Belle Mare. We are an aggregator and affiliate booking website, not the final vehicle owner in every transaction. The rental agreement is usually concluded with the local or international rental partner shown in the booking voucher.

Last updated: July 2026

2. Data Controller and Contact

Company: Belle Mare Car Hub
Website: bellemarecarhub.com
Email: book@bellemarecarhub.com

For privacy questions, data access requests, correction requests, or deletion requests, contact us by email. We will respond within a reasonable period and, where GDPR applies, within the statutory timeframe.

3. Personal Data We May Collect

We collect only data needed to operate the website, handle enquiries, support bookings, prevent abuse, and improve the service.

  • Contact data: name, email address, phone number, and communication content.
  • Booking data: pickup and return locations, rental dates, selected vehicle category, options, insurance choices, payment status, and voucher details.
  • Driver data: driving license details, age confirmation, country of residence, and identity details when required by a rental partner.
  • Payment-related data: booking amount, payment confirmation, transaction identifiers, and anti-fraud signals. We do not store full card numbers.
  • Technical data: IP address, browser, device, operating system, pages viewed, referral URL, approximate location, and interaction events.
  • Cookie and analytics data: identifiers and events used to measure website performance and booking funnel reliability.

4. How We Use Personal Data

  • To show car rental offers and availability for Belle Mare, MRU airport, and hotel delivery.
  • To process booking requests and send confirmations or vouchers.
  • To transfer necessary booking details to rental partners so they can prepare the car and rental agreement.
  • To answer support questions by email.
  • To manage free cancellation, booking changes, refunds, and supplier communication.
  • To maintain website security, detect spam, prevent fraud, and troubleshoot technical issues.
  • To analyze website usage and improve search, booking, and content quality.
  • To comply with tax, accounting, consumer protection, legal, and regulatory obligations.

5. Legal Bases for Processing

Where GDPR or similar data protection laws apply, we rely on the following legal bases: performance of a contract or steps before entering a contract, legitimate interest in operating and improving the website, compliance with legal obligations, and consent where required for optional cookies or marketing communication.

6. Booking Partners, Affiliate Systems, and Rental Companies

Belle Mare Car Hub works with booking technology and rental partners that may receive the personal data necessary to complete a reservation. This can include LocalRent booking infrastructure, payment processors, fraud-prevention providers, email delivery systems, analytics tools, and the rental company responsible for vehicle handover.

Rental partners may independently process your data to verify driver eligibility, prepare the rental agreement, collect the remaining balance, provide insurance, manage fines or damage claims, and comply with local law.

7. Payments and Card Data

Online reservation payments are processed by secure third-party payment providers. We do not store full credit card or debit card numbers, CVV codes, or complete bank credentials. Payment providers may collect and process payment details under their own security and compliance frameworks.

8. Cookies and Analytics

Our website may use essential cookies for website operation, functional cookies for booking widget behavior, and analytics cookies for performance measurement. Yandex Metrika is used to understand visitor behavior, detect technical issues, measure conversions, and improve the booking experience.

You can block or delete cookies in your browser settings. Some booking functionality may not work correctly if essential or functional cookies are disabled.

9. Yandex Metrika

Yandex Metrika may collect technical and behavioral data such as page views, clicks, session replay signals, browser information, device type, referrer, and approximate location. This data helps us improve the site and monitor booking funnel issues. Where required by applicable law, analytics processing is based on consent or legitimate interest.

10. International Data Transfers

Because booking, analytics, hosting, payment, and rental partner systems may operate in different countries, personal data can be transferred outside your country of residence. When required, we use appropriate safeguards such as contractual obligations, data processing agreements, or transfer mechanisms recognized by applicable law.

11. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy.

  • Booking and voucher data may be retained for accounting, dispute, fraud-prevention, and customer support purposes.
  • Email enquiries may be retained while support is active and for a reasonable follow-up period.
  • Technical logs are usually retained for short security and troubleshooting periods.
  • Analytics data may be retained in aggregated or pseudonymized form for service improvement.

12. Data Security

We use reasonable technical and organizational measures to protect personal data, including HTTPS, access control, limited internal access, vendor review, and minimization of stored data. No online system can be guaranteed completely secure, but we work to reduce risk and respond to incidents promptly.

13. Your Rights

Depending on your location and applicable law, you may have the right to access your data, request correction, request deletion, restrict processing, object to processing, withdraw consent, request portability, and lodge a complaint with a data protection authority.

To exercise these rights, email book@bellemarecarhub.com. We may need to verify your identity before acting on a request.

14. Driver Eligibility and Rental Documents

Rental companies may need to verify your driving license, age, identity, and payment method at pickup. If you do not provide required documents, the rental partner may refuse handover under its rental terms. We process only the information needed to support the booking and handover process.

15. Children

Our services are intended for adults who can legally rent a vehicle. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us and we will delete it where legally required.

16. Third-Party Links

Our website may link to LocalRent, Google Maps, rental partner pages, or other external resources. We are not responsible for the privacy practices of third-party websites. Review their policies before submitting personal data to them.

17. Updates to This Policy

We may update this Privacy Policy when our website, booking partners, analytics tools, legal requirements, or data practices change. The updated version will be posted on this page with a revised date.

18. Contact Us

For privacy-related questions or requests, contact: Belle Mare Car Hub, book@bellemarecarhub.com, bellemarecarhub.com.

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